Services: Consulting

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D-Plan’s consulting service directs clients to the most appropriate areas of improvement for their products and services. Through a methodological analysis of a client’s situation, D-Plan formulates a concrete and personalized plan for development.

 

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Interview methods and management

Wages are one of the largest expenses in any enterprise, so it is vitally important to hire employees with care, basing the decision on criteria that are both forward-looking and profitable. Furthermore, it is essential to nurture one’s existing staff, caring for them and training them in the best possible way in order to create a lasting relationship based on trust.

Who: Restaurateurs and hoteliers
Where: At the client’s facility


Employee management

Knowing how to lead a team – enhancing the talents and characteristics of each member – is supremely important for the quality of the offered service, and it demands specific knowledge about employee management. D-Plan advises clients on what steps they must take to get the most out of their team, providing valuable knowledge of appraisals (individual interviews with evaluations and goals), management of working hours, legal considerations, motivational tools, courses for improvement and other concerns.

Who: Restaurateurs and hoteliers
Where: At the client’s facility

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Menu engineering and management

Menu engineering is the art of building effective menus, which alone can promote the sale of dishes with higher margins. In this area, D-Plan provides advice and helps clients answer questions about improving performance: Which are your most popular dishes? Why? How can you create a targeted sales culture? How can you enhance the aesthetic appeal of the menu? What proposals can you make according to season or particular periods of the year?

Who: Restaurateurs and hoteliers with catering service
Where: At the client’s facility


Promotion and special-event management

Restaurants and hotels are by definition enclosed spaces, but they make a huge mistake when they limit themselves to what lies within their walls, ignoring the world around them. In fact, the outside world is an infinite well of inspiration and opportunities that must be plumbed to increase business performance. Why not plan an annual special event that embraces local happenings in your area or other recurring events on the calendar? D-Plan will show you how to identify opportunities for unique promotions and special events that will attract more customers and make your business a topic of conversation!

Who: Restaurateurs and hoteliers
Where: At the client’s facility

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Online/offline advertising and social media

Providing a good product and a good service is not enough. You also need to make sure people know about it! That is why advertising remains one of the most important components of marketing. What’s more, an unstoppable flood of social-media and opinion platforms has permeated every aspect of modern life, both private and professional. This new technology has changed how people enjoy products, empowering consumers who have become an integral part of building an enterprise’s reputation – just look at TripAdvisor. It is therefore more essential than ever before to confidently navigate the complex world of communication. With D-Plan consulting, clients will find help in understanding what steps they must take to increase their worldwide visibility and, at the same time, better manage virtual exchanges of opinion with customers.

Who: Restaurateurs and hoteliers
Where: At the client’s facility